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UniAccess Support
 

An online resource for your UniAccess support needs.

 

White Papers

Contact UniAccess Support
Contact UniAccess product support personnel to report problems you have not been able to resolve.

bullet Email or phone UniAccess support

UniAccess Product Release Notes
Reference the READ.ME document for information on fixes, installation procedures, backwards compatibility, and known problems and limitations for the current and past releases.

bullet 10R3-0 Readme
bullet 10R2-3 Readme
bullet 10R1-4 Readme

UniAccess End of Life Table
This table lists supported and unsupported versions of UniAccess.

UniAccess Compatibility Matrix Table
This table indicates the compatibility between UniAccess ODBC Driver versions and UniAccess mainframe levels.

Download Word Viewer
This freeware program allows users who do not own Microsoft Word to view and print documents that were created in Word.

 

 

Welcome to the UniAccess Technical Support page — a comprehensive, online resource for your UniAccess support needs. The information provided in the sections below will assist UniAccess customers in obtaining current UniAccess information, answering questions, resolving difficulties and contacting our technical support team.  

UniAccess Frequently Asked Questions (FAQs)
View our database of customer frequently asked questions and their answers.

UniAccess Knowledge Base
Troubleshoot UniAccess problems using our database of common customer errors and their solutions.

bullet View the Entire Knowledge Base
bullet Recent Knowledge Base Topics

After installing MMC 3.0 (KB907265) on Windows XP or Windows Server 2003, MMC can abort if the UADTC service is not running.

After installing Microsoft Security Bulletin MS05-051 (Knowledge Base article 902400) to Windows 2000, Windows XP, or Windows Server 2003, attempts to execute a distributed transaction using UADTC fail.

UniAccess updates are required with the EXEC in
CP IX 9.2 (47R4B), CP IX 10.1 (47R5B), or later due to ER-CONFIG$ changes.

ODBC UARS transactions consume a lot of CPU time.

Windows Server 2003 SP1 Disables MS DTC Network.

UniAccess Relational Service Transaction (UARS) Does Not Receive RDMS Table Information when used with RDMS 12R2, 13R1, 13R1A, or 14R1.

A Pre-10R2 UADTC Is Not Usable When Installed on Windows XP Service Pack 2.

Important Unisys Problem Alert for CPComm.

UniAccess Product Key Compatibility Issues with ClearPath Systems Running EXEC 46R4, 46R5, or 46R6.

Windows XP and Windows Server 2003 do not not support TIP protocol by default.

UniAccess Distributed Transactions May Cause System Hang.

 


Download technical white papers on UniAccess and related technologies.

bullet Using Microsoft COM+/DTC with UniAccess
bullet UniAccess Security Options
bullet Using Microsoft SQL Server with UniAccess

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