Business models matter.
They determine and control company behavior and define the culture.
We are very clear and transparent about our business model. It enables our culture as well as attracting and retaining the kind of people, partners and projects we want. We have a set of guiding principles:
- We seek delivery excellence in everything we do.
- We are driven to use the latest innovations to help our clients enable transformative change.
- We invest our profit back into our people to learn about and apply the latest innovations.
- We seek to conduct projects with our clients and share risk and accountability.
We operate more for a purpose than a profit. We are out to create a community of like-minded people, bound together for this common purpose to realize our guiding principles. We want to create an outstanding system and software engineering firm that partners with clients to realize transformative results.
The type of service a company offers matter.
It drives everything about their business.
By focusing on delivery excellence we challenge and hold everyone accountable. What matters most is the quality and timeliness of what we deliver. Today, most of our competitors elect to provide staffing services with the focus on hours billed. This works well for low level, repetitive commodity services which are only differentiated by price. This is advantageous for the service provider because they assume no risk, no liability and no level of investment other than staffing services. Personnel are treated as commodities to be placed into well-defined and priced roles. As soon as the need for the role is over then the person is released. This does not work well for activities that are not commoditized such as heuristic thought, problem solving, learning, and discovery. In IT automation this would include the definition of an architecture, technical approach, design, process, etc. Projects are required any time a functional organization is involved relating their needs and discovering the best process to automate those needs. In addition, anytime a new innovation is being employed a project should be conducted until all the necessary system and software engineering has been completed to implement that innovation repeatedly. You can’t commoditize analysis and design for both system and software engineering unless you are willing to repeat the work over and over until it reaches the desired result.
We find that most organizations conduct this kind of relationship with their services vendors. At AIS we seek to assume accountability and share risk by conducting projects with a scope, schedule and a budget. Quite often we will take on a small role to prove ourselves and seek projects as we get to know the client better. Fundamentally, we are out to prove we are an outstanding system and software engineering firm and convince the client to partner with us. Our core competency is system and software engineering. That is not the case for our clients, so we seek to become their partners’ for that core competency as well as leading them to leverage the latest innovations.