One of the biggest roadblocks to government digital transformation is the lack of effective IT governance. Unresolved concerns including privacy, security and organizational silos that limit data sharing and analysis continue to pose hurdles for agencies.

Last night’s Azure Government Meetup in Washington, D.C. featured a stellar lineup of industry-leading experts who shared insights and strategies on achieving effective IT governance in areas including identity, portfolio and records management.

If you missed it, you can catch the replay hereRead More…

Microsoft Dynamics CRM is an interesting and powerful business application. A core out-of-the-box (OOTB) benefit of Dynamics CRM is the ability to extensively tailor the application to address business needs, and here there are two approaches to consider: development or customization. Determining which approach to take is the key to maximizing the benefits of Dynamics CRM while keeping costs low.

Dynamics CRM is a basic web user interface fronting a SQL Server database that manages relational data. However, it is flanked by a built-in array of basic analytical tools and extensive administrative features, such as auditing, which give it enterprise-level credentials. Throw in a customizable user interface (UI), and you have a tool that is capable of supporting both small businesses and multinational corporations. So it would be logical to assume that Dynamics CRM has a developer-friendly, structured architecture to support customizations.

However, the reality is a little more complicated and brings up some curious paradoxes about Dynamics CRM. Read More…

Like the rest of the AIS team, I’d thought I’d share one of the most interesting sessions I attended during SPC12. It was called SharePoint Center of Excellence: Why you need one. Those IT Pro and Dev guys/gals might have missed this one because it was in the basement (politely known as the conference’s Business Section), but I found it extremely valuable.

The session was run by Andrew Woodward from App 21 on the usefulness of (and strategies for) successfully operating a Center of Excellence within an organization. For those that have never had the pleasure of actively participating in the evangelizing/educating/promoting of technology in reshaping workforce processes, Centers of Excellence serve as visible and real recognition by organizational leadership on the commitment of the investment. In other words, they help put weight behind the words.

Read More…