We’ve all heard the phrase, “Anything that can go wrong, will go wrong”…otherwise known as Murphy’s Law. I couldn’t find a better phrase to describe a recent problem we encountered at AIS Managed Services.

I’ve been a part of the Managed Services practice at AIS for quite some time now. As part of this practice, we provide proactive and reactive support to various clients. Internally, we support the AIS Internet site and the AIS Blog, as well as multiple enterprise-level commercial and federal customers. This blog post covers the challenges of availability monitoring, related to a downtime incident right here on the AIS Blog. Read More…

As part of AIS Managed Services, we provide proactive management and reactive support of infrastructure and applications at a predictable monthly cost. Recently, during a routine infrastructure health check, we noticed that Azure was failing to take backups for a particular virtual machine. Why?

The Environment

The client is a medium-sized outdoor equipment vendor. For this enterprise customer, we have configured Azure Recovery Services to take a daily backup of all the virtual machines in the production environment. The environment is set up with four domain controllers. Two of them are hosted in Azure while the other two are hosted on-premises. All domain controllers are running Windows Server 2008 R2. Both domain controllers hosted in Azure have 120GB System Drives attached to them, with only Active Directory Domain Services and DNS Server roles present on the server. Read More…

If you need managed services to maintain peak IT network operations, consider us here at Applied Information Sciences. We’ll manage all your IT services for a predictable cost so you can focus on more strategic investments. AIS’ Managed Services Practice provides ongoing responsibility for monitoring, patching and problem resolution for specific IT systems on your company’s behalf.

Capabilities

  • Patching
  • Monitoring
  • Alerting
  • Backup and Restore
  • Incident Response

AIS’ Managed Service Practice has up to 24×7 coverage for initial responses to incidents through a combination of dedicated, part- and full-time staff, both onshore and offshore. AIS prides itself in being on the leading edge of managed services support. Our collaborative, disciplined approach is committed to quality, value, time and budget. Read More…