Technology is advancing rapidly, and with its advance comes new and useful ways to complete everyday tasks. In this post I’d like to talk about some of the benefits of replacing the paper- or desktop-based ways of an employee whose job is performed primarily in the field. (Home health workers or field service technicians, for example.)

Quality custom software that’s designed to meet the specific needs of a business is easy to adapt and should have minimal adoption time and training costs. Workflows that are built according to an employee’s ideal task flow should encourage thorough service calls and better communication flow in all directions.

As an employee who may have to make several service trips per day, mobility is essential. Paper can be completely eliminated, pictures no longer lost or need to be transferred by media card, forms can be filled out by simply speaking into a microphone and tapping on some check boxes. Signatures can be captured easily just by swiping a finger on a screen, bar codes can be read and captured. The possibilities for becoming more productive are expanding each day. Read More…